Install the Store app
Choose Microsoft Store or the alternative installer ZIP.
- Open the Microsoft Store product page, or download the Store installer ZIP from the product page.
- Extract the ZIP and run Email Extractor 360 Installer.exe while connected to the internet.
- Complete the Microsoft Store installation and open Email Extractor 360 from Start.
The ZIP contains a Microsoft-signed Store installer. It is not the offline app package and does not pin a specific app version.
Choose your source
Start with a mailbox or collection you are authorized to access.
- Choose Outlook profile, Outlook-assisted PST, direct compatible PST/OST, IMAP, Microsoft sign-in or local EML/MSG/MBOX files.
- For Outlook profiles and Outlook-assisted PST, use classic Outlook. Direct compatible archive reading does not require Outlook.
- For IMAP, use the provider-supported server, TLS port and credentials or app password. Microsoft browser sign-in is a separate route.
- Choose the source files or account and load its folders.
Google browser sign-in is excluded from final V2. Direct and Outlook-assisted readers may expose different archive content.
Select folders and filters
Keep the task focused before extracting.
- Load the source folders and select the ones to include.
- Choose source fields and date/content filters relevant to the task.
- Review the scope, then start extraction.
Run extraction
Follow progress and keep partial results when stopping.
- Watch extraction progress and scanned-item counts.
- Use Pause and Resume when needed.
- Use Stop to finish safely with the partial results already read, then review them.
Review and refine results
Inspect addresses and message context before saving.
- Search the results and inspect subject, date, folder, source field and occurrences.
- Use advanced filters to narrow addresses, domains and message details.
- Keep or exclude selected batches; undo the last selection change if needed.
- Save a named local review project or reusable filter preset to return later.
Save lists, messages and attachments
Activate a license for file-saving routes.
- For address data, choose XLSX, CSV or TXT and a destination.
- For complete-message output, choose EML, MSG or MBOX in the message export route.
- Choose a local folder for supported attachments; set a default folder in Settings if useful.
- Open and inspect representative output before relying on a larger export.
Complete messages may be reconstructed from extracted source data. Output content and fidelity vary by source.
Activate and manage a license
Evaluation mode is available before activation; a license unlocks file saving.
- Open Manage, then License, and choose Activate.
- Enter the purchase email and license key from your MonocomSoft order.
- Complete the verification step shown in the app.
- Use the License screen to view status and, where supported, back up or release a lifetime entitlement.
Do not send your license key or mailbox password in a public support request.
Read compatible PST and OST archives directly
Use the direct archive route without classic Outlook.
- Choose the direct PST/OST source and select a compatible archive on your PC.
- Load and select the required folders, then apply your scope and filters.
- Extract and inspect addresses with their message context before saving.
- Use the separate Outlook-assisted route when your workflow needs the content exposed by classic Outlook.
Direct and Outlook-assisted readers can expose different properties and message bodies. Review representative records and exports; a compatible archive does not guarantee identical reconstruction.
Review a portable MBOX mailbox
Bring local MBOX alongside EML and MSG message files.
- Choose the local message-file source and select the supported MBOX input.
- Check the folder and extraction scope, then run extraction.
- Review addresses, dates, subjects and repeated occurrences.
- With an active license, save the selected address list or supported complete-message output.
Address-list export and complete-message export are separate routes. Available message content depends on the source.
Return to a saved review and filter
Keep a named review project for a repeat task.
- After extraction, search or filter the result by the available address, domain and message fields.
- Keep or exclude a batch and use Undo for the last selection change if needed.
- Save a named local review project or reusable filter preset.
- Reopen the review and confirm the intended selection before exporting.
Evaluation allows extraction and review without a time limit. File-saving routes require activation; retain any original source archives separately.
Troubleshooting notes
Common questions that can save a support request.
Can I try the app before activating?
Yes. Extract, filter and review supported sources without a time limit. Saving address lists, complete messages or attachment files requires an active license.
Can it open a PST file without Outlook?
Yes. V2 reads compatible PST and OST archives directly. Classic Outlook is still required for Outlook profiles and the separate Outlook-assisted PST route. The readers may expose different archive properties and body content.
Which output formats are available?
Save reviewed address lists as XLSX, CSV or TXT. Licensed complete-message output supports EML, MSG and MBOX; available content may be reconstructed from the source data. Supported attachments can also be saved locally.
Can I connect Gmail or Microsoft mailboxes?
Supported Microsoft mailboxes can use browser sign-in. IMAP-enabled Gmail and other providers use their supported credentials or app passwords. Google browser sign-in is not included in final V2.
Does MonocomSoft receive my mailbox content?
No. Selected content is processed on your computer. Provider connections and MonocomSoft account or license services are separate.