Trust & security

Clear safeguards, without inflated claims.

Security depends on honest boundaries. This page explains what MonocomSoft protects, what stays on your device, and how to report a concern.

01

Account protection

Workspace and checkout use protected account flows, server-side authorization, anti-forgery controls, and rate limits around sensitive operations. Keep your password private and use only official MonocomSoft sign-in pages.

02

Payment boundaries

Payment details are entered in the supported payment provider's secure flow. MonocomSoft records the order and payment outcome needed for fulfilment; it does not ask you to email card or banking credentials.

03

Local desktop processing

Product pages identify Windows utilities that process selected source files on your PC. Their normal extraction or conversion workflow does not require uploading those source documents to a public MonocomSoft link.

04

Official downloads

Download installers and trial packages only from monocomsoft.com product pages. Do not install files sent through an unexpected message or a third-party mirror. If a download appears altered, stop and contact support.

05

Privacy and retention

Our privacy policy explains the information used for accounts, purchases, support, security, and service delivery. Product-specific notices describe when information stays local or is stored for an account workflow.

Read the Privacy Policy
06

Responsible use

Extraction software does not create permission to contact people or process restricted data. Users remain responsible for source rights, consent, privacy, suppression, and communication rules.

Read the No Spam Policy

Responsible disclosure

Found a security issue?

Email a reproducible description, affected URL or product, observed impact, and safe steps to confirm the issue. Do not include passwords, payment credentials, or another person's private data.

Report securely